I have no idea what happened, but I know I installed it prior to installing TIH, and I checked and I do indeed have a Q: backup. And, to my shock, so is the Seagate DiscWizard.

Until this morning, when I discovered that I could not see Q. Then later, started the overnight backup.Īnd it worked! Solved. More reading and research led me to install the latest 'Snap API drivers' (whatever they are), which I did. Next morning, the backup had not completed (this time there didn't seem to be any reason, it just seemed to have hung while trying to lock a partition). After many, many hours I discovered that if I removed both then installed DiscWizard first before installing TIH, it seemed to work. Sometime after that I realized that DiscWizard was apparently conflicting with TIH (and much to my surprise also learned that DiscWizard is an Acronis product, and somehow related to TIH). It ran for 4 hours, but failed on Q: (the second partition of the 3TB drive) ('Failed to set snapshot bitmap'). Next morning, the backup had failed (the first time that had ever happened to me with TIH).

Oh, well, so dug out the long code, activated it, and started the overnight backup. Even though I'd been using it for over a year (this is TIH 2010), it suddenly asked me to activate it (again). The first hint of a problem came when I tried to run True Image Home (TIH) for the first time after installing the HD. In order to do this I had to install Seagate's DiscWizard software. Because True Image Home doesn't support GPT partitions, I had no choice but to do it this way and use MBR. I bought a Seagate 3TB hard drive, and partitioned it into 2 segments: one 2TB (R:) and one 1TB (more or less) (Q:). I've been fighting with this unexpected problem for about a week now.

Seagate discwizard old version 11